Mount Vernon Patient Reviews

Universal Dermatology is the best I've encountered the past 20 years. Excellent people and skills! I very much dislike some of the negative comments I have read and we are Lucky to have such a talented team in our community. Thank!! And I would encourage anyone needing Dermatology work to make an appointment with Universal and you will be happy you did.

I went to Universal Dermatology and Vein Care for a full body skin cancer screening. The staff was pleasant and accommodating, and the check-in process was simple. I paid up front and was taken to an exam room within a few minutes. I took away a star for two reasons. First, the exam room had windows in front of which I had to undress and be examined. They were covered in a material which only slightly blurred the view from my perspective. I know these people see naked bodies all day long, but I was extremely uncomfortable. Second, the appointment felt incomplete and rushed. The nurse clarified that I was in for a full body exam. The nurse practitioner looked over the moles I felt were worth mentioning. She was kind and informative about those. She briefly looked over most of rest of my body, but did not (as far as I could tell) check my scalp, the front of my legs, the tops of my feet, or between my toes. I wish I had spoken up at the time, but it all happened so fast that I was in the parking lot before I realized how I felt. (A lifetime of grooming and abuse makes it hard for me understand and voice my needs). Also, it was my first appointment of that nature. Perhaps this is typical? I have no idea. All I can say is that I left feeling rushed and disappointed.

The doctors and nurses at the mount vernon location are great, however, the front desk person... I'll say this, if someone is not behind on their payments and already has a history of paying off $100-200 balances In full why would you hound someone about a payment plan?! Actually get them so mad that they contemplated skipping the full body scan? The nurse noted it she went and got the doctor and she also gave me the option to skip the appointment. I shouldn't be contemplating that or the fact that if I have another spot to let it go so I don't have to go thru what I went thru with the front desk person. No thank you! I could see if I had missed payment but I made one on 4/9 & my appointment was 4/13 where they collected another payment. 2 days prior I had just gotten my car out of the shop and had just paid out a chunk of $$.

Always ok…. But if I have any other concern other then what I’m booked for, as I asked her to look at my face…reply was we will do that in your January appointment when you have full body check. I think this is just wrong to be put - off. So much so I’m thinking of finding a new Dermatologist.

Stephanie CNP at the Mount Vernon location saved my life! She diagnosed my melanoma quickly and had the next steps ready for my care. The office staff is knowledgeable and friendly. I would recommend this office to all my friends and family. I cannot express how happy and impressed I was with my experience.

The staff was very professional ... accommodating ... and extremely curteous . They have great “bedside manner” if I can say that. I was always made aware of each coming step in the process. They kept me appropriately engaged with a warm and friendly atmosphere. I give a “THUMBS UP” to the entire facility.

Had a body check for suspicious spots. Had a spot on the nose that needed checked. Biopsy showed basal cell cancer. Due to my blood thinners I had to come back to get the bleeding stopped by cauterizing the spot. Worked well. I very much recommend this dermatology clinic. I have had a couple of suspicious over the years and everything was taken care of in a professional manner.

Moving to a new area two years ago, I was fearful of finding a Dermatologist I could trust. I am so thankful that my first call was to Universal. Having a very unique skin issue had previously made it very difficult to get proper care but I received better results and more support than I could have ever imagined at Universal. They quickly cemented themselves as my favorite dermatology office and are the only team I trust with caring for my children’s skin as well.

My experiences with Dr Keoni Nguyen have all been exceptional. I have been seeing him for three years for numerous procedures. I would say he has magical hands and can do wonders when it comes to improving a woman’s appearance. I would ask him what would be the most beneficial and cost affective for me . He has never let me down. His personality is warm, friendly and he has a way of putting you at ease. I trust him have faith in him and highly recommend him!

I am really happy that our family discovered Dr. Skandamis. He is very thorough, kind and considerate. I really appreciate his staff too because they are very courteous and they make every effort to provide appointment times as soon as possible. After my daughter's first visit, I was so pleased that I made an appointment for her sister. I would highly recommend this doctor.

I really appreciate the kind and thorough care that Dr. George Skandamis and his staff have given me. To my great relief, Dr. Skandamis analyzed and treated my skin cancer before it became very bad, and best of all the treatment was very painless. If you have any suspicious spots on your skin, my advice is get them checked at Universal Dermatology.

Dr. Nguyen is an extremely skilled surgeon, but those skills pale in comparison to his inherent kindness. In this day and age, where health care is dominated by pretentious and condescending health care professionals, Dr. Nguyen is truly a Godsend. He is more concerned about you, the human being, than your surgical procedure. He will take the time to inform and educate you, the patient, about your overall health -- more so than your family practitioner -- that makes Dr. Nguyen so special.

Having recently discovered that I had basal cell carcinoma on my nose, I was very fortunate to have been scheduled for treatment with Dr. Keoni. My case was more complicated than I would have ever imagined and (with the very sensitive area of the nose), proper care and healing is a necessity. My surgery visit with him lasted many hours but his attention to cure and recovery has been outstanding. Weeks later, he's still treating the post-op. He even answers texts on the weekend. He's great

Dr.Nguyen is a very personable,outside the box doctor. He soothed the procedure by playing Hawaiian music throughout the whole thing. He made a rather scary experience enjoyable. He and his nurse were attentive to my comfort. They kept me informed of what was happening while they worked. In addition to all of that, they also showed me how to fix my cell phone case.

Dr. Nguyen is by far the most amazing Dr. I have been to! I suffered severe eczema on my have for years and it was very painful. Other Dr's would prescribe me treatment and nothing ever seemed to work. Dr. Nguyen hit the nail right on! My hands are clearer than they have been for years! No more pain! Thank you Dr! I would recommend him to anyone!